Planar UltraRes™ User Manual
Planar UltraRes User Manual 317 The polarizer is a thin sheet of film laminated to the outside layer of glass on the LCD screen. Take care when handli
Supported UltraRes RS232 CommandsPlanar UltraRes User Manual 92Information Boot VersionIBV R No N/A N/A Yes NoInformation Current Color SpaceICC R No
Supported UltraRes RS232 CommandsPlanar UltraRes User Manual 93Information Serial NumberISN R No N/A N/A Yes NoInformation Temperature SensorITS R No
Supported UltraRes RS232 CommandsPlanar UltraRes User Manual 94Multiple Input 4 MI4 R/W No 0 2 No No0 = Based on Input Source1 = DisplayPort 42 = HDMI
SNMP MonitoringPlanar UltraRes User Manual 95SNMP MonitoringThe current settings and status of UltraRes units can be remotely monitored using SNMP (Si
SNMP MonitoringPlanar UltraRes User Manual 96plnrInputPixelClock Dot clock value MHz x 100plnrTemp1Internal temperature sensor valueDegrees C. See RS2
Sending RS232 Commands Via UDPPlanar UltraRes User Manual 97Sending RS232 Commands Via UDPThe UDP port 57 accepts the same command sets as RS232. It i
Using Discrete IR CodesPlanar UltraRes User Manual 98Using Discrete IR CodesThe UltraRes display accepts commands in the form of IR signals that confo
Using Discrete IR CodesPlanar UltraRes User Manual 99Supported UltraRes IR CommandsRemote Control Button NameAddress Data NEC Data From RemoteOn 1785
USB and Power Hook-UpPlanar UltraRes User Manual 100Touchscreen SetupUSB and Power Hook-Up1 Plug in the 5V, 4A Power supply connector to the touchscre
Touchscreen (PQLabs) MultiTouch Platform ContentPlanar UltraRes User Manual 1013 Double-click on the “mt_driver_kitV4.1212RC2” to install the driver.4
European Disposal Information
Uninstalling the MultiTouch DriverPlanar UltraRes User Manual 1022 Click on the MultiTouch Driver.3 Select the Uninstall option.
Planar UltraRes User Manual 103SpecificationsLCD Module Specifications SpecificationUltraRes DisplayStandard Touch Standard TouchDimensions inches mmW
Planar UltraRes User Manual 104Viewing Angle2D content3D content left/right3D content up/down89° in all directions89° in all directions26° combined 30
Signal CompatibilityPlanar UltraRes User Manual 105Signal CompatibilityThe UltraRes display supports the following video modes.Signal Type ResolutionF
Signal CompatibilityPlanar UltraRes User Manual 106Multiple Input CompatibilitySignal Type Resolution Frame Rate (Hz)PC640 x 48060 ✓960 x 216060 ✓1920
Planar UltraRes User Manual 107UltraRes DimensionsDisplay Dimensions - Front, Side and Top Views[dimension in inches]dimension in mm
Display Dimensions - Rear ViewPlanar UltraRes User Manual 108Display Dimensions - Rear View
Display Dimensions - Rear ViewPlanar UltraRes User Manual 109Rear View - Wall Mount Hangers and Service Panel Locations
Landscape Wall Mounts - Front and Bottom ViewsPlanar UltraRes User Manual 110Landscape Wall Mounts - Front and Bottom ViewsNote: Shown from the bottom
Landscape Wall Mounts - Sides ViewsPlanar UltraRes User Manual 111Landscape Wall Mounts - Sides Views
Recommended UsagePlanar UltraRes User Manual 5Recommended UsageIn order to get the most out of your LCD modules, use the following recommended guideli
Portrait Wall Mounts - Front ViewPlanar UltraRes User Manual 112Portrait Wall Mounts - Front ViewNote: Shown from the bottom of the panel.
Portrait Wall Mounts - Sides ViewsPlanar UltraRes User Manual 113Portrait Wall Mounts - Sides Views
UltraRes Touch - Front, Top and BottomPlanar UltraRes User Manual 114UltraRes Touch - Front, Top and Bottom
UltraRes Touch - Side ViewsPlanar UltraRes User Manual 115UltraRes Touch - Side Views
UltraRes Touch - Rear ViewPlanar UltraRes User Manual 116UltraRes Touch - Rear View
UltraRes LED CodesPlanar UltraRes User Manual 117Troubleshooting During InstallationThis section includes troubleshooting information about different
Error Codes in the UltraRes Control SoftwarePlanar UltraRes User Manual 118Error Codes in the UltraRes Control SoftwareTo see the last 50 errors that
Error Codes in the UltraRes Control SoftwarePlanar UltraRes User Manual 119Error Code Meaning Display Behavior and SolutionDC Power Supply FailureOne
Symptoms, Possible Causes and SolutionsPlanar UltraRes User Manual 120Symptoms, Possible Causes and SolutionsBelow are different symptoms that you mig
Symptoms, Possible Causes and SolutionsPlanar UltraRes User Manual 121Symptom: Can’t Get PC to Output 4K @ 60HzSolutionChange the Input Source setting
Recommended UsagePlanar UltraRes User Manual 6Normal Use Thermal GuidelinesNormal use of the LCD module is defined as operating in the open air to pre
Symptoms, Possible Causes and SolutionsPlanar UltraRes User Manual 122Symptom: My Scheduled Network Power On/Off Settings Aren’t WorkingPossible Cause
Planar UltraRes User Manual 123Accessing Planar’s Technical Support Website1 Go to http://partners.planarcontrolroom.com 2 Once you enter your login a
Planar UltraRes User Manual 124Regulatory InformationManufacturer's Name: Planar Systems, Inc.Manufacturer's Address: 1195 NW Compton Drive
Planar UltraRes User Manual 125IndexNumbers4K from MacBooks, 334k not working, 121Aaccess control in remote monitoring, 81accessoriesaccessory kit
IndexPlanar UltraRes User Manual 126Ggain, 62gamma, 61graphics card setupAMD, 40NVIDIA, 42Hhumidity, 104Iinput setup, 11inputs, supported formats, 1
Index127 Planar UltraRes User Manualoptical specifications, 103optionalkickstand bracket, 18LCD mounts, 17mounting template, 17using the kickstand
IndexPlanar UltraRes User Manual 128Ttemperatureoperating, 104requirements for normal use, 6temporary image retentionavoiding, 5definition, 5thermal
Basic Concept of Planar UltraRes DisplayPlanar UltraRes User Manual 7Basic Concept of Planar UltraRes DisplayThe Planar UltraRes display uses four int
Using the Remote ControlPlanar UltraRes User Manual 8Using the Remote ControlThe UltraRes remote control can be used for a variety of functions, inclu
Powering On/Off Planar UltraRes DisplaysPlanar UltraRes User Manual 9Powering On/Off Planar UltraRes DisplaysThere are several different ways to turn
Powering On/Off Planar UltraRes DisplaysPlanar UltraRes User Manual 10Planar UltraRes in Standby ModeIf you are unsure about whether or not the displa
Input SetupPlanar UltraRes User Manual 11Input SetupYou can set up your Planar UltraRes display using multiple or single inputs. Both are explained be
Planar UltraRes User Manual 12Installing a Planar UltraRes DisplayThis section explains how to install a Planar UltraRes display. We suggest that you
Copyright © 2014 by Planar Systems, Inc. All rights reserved.Contents of this publication may not be reproduced in any form without permission of Plan
Supported Graphics CardsPlanar UltraRes User Manual 13Supported Graphics CardsUltraRes supports a variety of graphics cards from leading manufacturers
Supported Graphics CardsPlanar UltraRes User Manual 14Setting Up AMD Graphics Cards For 3D ContentNote: If you do not plan to display 3D content, you
Supported Graphics CardsPlanar UltraRes User Manual 15Setting Up NVIDIA Graphics Cards for 3D ContentNote: A more detailed explanation of NVIDIA card
Recommended PCsPlanar UltraRes User Manual 16Recommended PCsIn order to use 4K video, it is crucial that you have a high-powered PC. We also recommend
Unpacking and Checking AccessoriesPlanar UltraRes User Manual 17Unpacking and Checking AccessoriesLCD Module BoxThe following items are included in th
Unpacking and Checking AccessoriesPlanar UltraRes User Manual 18Kickstand bracketMounts to the display when Planar mounts are purchased.1M4 x 8 Panhea
Unpacking and Checking AccessoriesPlanar UltraRes User Manual 19Accessory KitThe following items are included in the accessory kit.Part DescriptionNum
Unpacking and Checking AccessoriesPlanar UltraRes User Manual 20Carrying Strap For lifting and carrying the display using two people 2Part Description
Planar UltraRes User Manual 20Installing the DisplaysBefore installation, keep the following points in mind:• These displays are heavy. Make sure that
Installing an UltraRes Display on a WallPlanar UltraRes User Manual 21Installing an UltraRes Display on a WallCaution: For whatever structure is used
Planar UltraRes User Manual iContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing an UltraRes Display on a WallPlanar UltraRes User Manual 223 Use the provided template to determine the center points of the wall mounts. T
Installing an UltraRes Display on a WallPlanar UltraRes User Manual 234 In the hole marked “Top” on the template, mark the center of the hole on the w
Installing an UltraRes Display on a WallPlanar UltraRes User Manual 247 If you have screwed the template in place, remove each screw and the template.
Installing an UltraRes Display on a WallPlanar UltraRes User Manual 2513 Install the kickstand bracket to the back of the display using four M4 x 8 Pa
Installing an UltraRes Display on a WallPlanar UltraRes User Manual 2614 Using three physically capable people, carefully hang the back of the display
Installing an UltraRes Display on a WallPlanar UltraRes User Manual 27Caution: Be sure these are securely hung, as the top of the wall mount will hold
Installing an UltraRes Display on a WallPlanar UltraRes User Manual 28Using the Kickstand BracketThe kickstand bracket is used for service mode, witho
Planar UltraRes User Manual 29ConnectionsTo get the UltraRes display up and running, you need to make three main connections: AC power, the wired IR m
Connecting SourcesPlanar UltraRes User Manual 30Connecting SourcesThere are three modes of operation1 Single Input• 4K @ 24/25/30Hz• PC with DisplayPo
Connecting SourcesPlanar UltraRes User Manual 31Selecting a single source with the remotePress the button that has the 4K source connectedSelect Singl
Table of Contentsii Planar UltraRes User ManualConnections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting SourcesPlanar UltraRes User Manual 32Selecting a single source with UltraRes Control SoftwareNote: For a more complete description of the C
Connecting SourcesPlanar UltraRes User Manual 33Selecting multiple sources with UltraRes Control SoftwareWhen you use the UltraRes Control software to
Connecting SourcesPlanar UltraRes User Manual 342 In the Multiple Input Setup area, select the input that will be used for Input 1. Note: You can’t us
Connecting SourcesPlanar UltraRes User Manual 354 When you have finished, click Update. Setting up for 4K SupportSetting up the EDID informationThe UR
Connecting SourcesPlanar UltraRes User Manual 363 Set the EDID Type to 4K Preferred.Screen Resolution SetupIf your source is 4K @ 24Hz, you will use t
Connecting SourcesPlanar UltraRes User Manual 375 After this is done, click Keep Changes.
Connecting SourcesPlanar UltraRes User Manual 386 Use the Resolution selection box to see if 3840x2160 is already listed• If it is currently selected,
Connecting SourcesPlanar UltraRes User Manual 39Graphics Card SetupTo display pictures with 4K resolution (4 x 1080p or 2x 1920x2160) the PC graphic c
Planar UltraRes User Manual 40AMD Graphics Card Setup for Quadrant Outputs1 Right click on the desktop and select Catalyst Control Center.2 Select AMD
AMD Graphics Card Setup for Quadrant OutputsPlanar UltraRes User Manual 413 Each quadrant will be shown separately in blue. Select each quadrant in th
Table of ContentsPlanar UltraRes User Manual iiiUpgrading Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Planar UltraRes User Manual 42NVIDIA Graphics Card Setup for Single OutputNote: Older versions of the NVIDIA drivers do not support 4K. To see the ver
NVIDIA Graphics Card Setup for Single OutputPlanar UltraRes User Manual 432 Select Change Resolution on the left. 3 Select Planar Systems Inc. Planar
NVIDIA Graphics Card Setup for Single OutputPlanar UltraRes User Manual 446 Set the parameters as shown in the table:Note: If your NVIDIA card is newe
NVIDIA Graphics Card Setup for Single OutputPlanar UltraRes User Manual 458 Click Ye s to save your new timing. The new timing will show in the Custo
NVIDIA Graphics Card Setup for Single OutputPlanar UltraRes User Manual 4610 Close the NVIDIA Control Panel window.
Planar UltraRes User Manual 47NVIDIA Graphics Card Setup for Quadrant Output1 Right click on the desktop and select NVIDIA Control Panel.2 Select Set
NVIDIA Graphics Card Setup for Quadrant OutputPlanar UltraRes User Manual 483 Check the box for all four of the displays shown. 4 Under Configuration,
Planar UltraRes User Manual 49Installing the UltraRes Control SoftwareThe UltraRes Control software is used as your primary tool for display setup. Us
Planar UltraRes User Manual 503 Click Next to continue.4 If you want to save the UltraRes Control files to a different location, click the Browse butt
Planar UltraRes User Manual 518 Click Next to continue.9 As the installation is occurring, you will see the status bar for up to a couple of minutes.
Table of Contentsiv Planar UltraRes User ManualSNMP Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing USB DriversPlanar UltraRes User Manual 5210 Once the installation is complete, click Close to close the program.Installing USB DriversWhen
Installing USB DriversPlanar UltraRes User Manual 53Using the UltraRes Control SoftwareWhen you first open the UltraRes Control software, you will see
Installing USB DriversPlanar UltraRes User Manual 543 The tool will then attempt to auto detect any inputs that are already connected. One of the foll
Setting Up SourcesPlanar UltraRes User Manual 554 If the connection is successful, the “Status” at the top of the window will show “Connected.” Note t
Auto Power Off TimerPlanar UltraRes User Manual 56Auto Power Off TimerIf there is no incoming source for a certain amount of time and you want to turn
Changing Backlight IntensityPlanar UltraRes User Manual 57Changing Backlight IntensityTo change the brightness of the display, use the Backlight contr
Changing Frame DelayPlanar UltraRes User Manual 58Changing Frame DelayWith some quadrant sources, the top and bottom halves of display can show frame
Splash ScreenPlanar UltraRes User Manual 59Splash ScreenUnder the SETTINGS tab, you can select whether or not to display a Splash Screen. Choose LANDS
Order of AdjustmentPlanar UltraRes User Manual 60Order of AdjustmentIt is good practice to adjust the image using the controls that follow in the orde
Order of AdjustmentPlanar UltraRes User Manual 61Color TemperatureColor Temp determines how “warm” or “cool” the colors are overall. This control adju
Planar UltraRes User Manual vTroubleshooting During Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
GainPlanar UltraRes User Manual 62GainThe Gains tab adjusts for color imbalance in the bright areas. A good way to do this is to use a test pattern co
OffsetPlanar UltraRes User Manual 63OffsetThe Offset tab corrects for color imbalances in the dark areas of the image. A good way to do this is to use
Upgrading FirmwarePlanar UltraRes User Manual 64Upgrading FirmwareUpgrading firmware can only be done through the UltraRes Control software using a US
Upgrading FirmwarePlanar UltraRes User Manual 652 A file called 4K.xml will be part of the release package. Navigate to this section and click Open to
Error LogPlanar UltraRes User Manual 66Error LogTo see the last 50 errors that have occurred, select the Error Log tab in the UltraRes Control softwar
DHCP Network SetupPlanar UltraRes User Manual 67Network SettingsDHCP Network Setup1 Turn on the display.2 Open the UltraRes Control tool and connect t
DHCP Network SetupPlanar UltraRes User Manual 685 If the IP address shows anything else, then DHCP succeeded. To confirm the connection, open a Window
Static IP Network SetupPlanar UltraRes User Manual 69Static IP Network SetupIf DHCP is unsuccessful, the Remote Monitoring Ethernet interface defaults
Static IP Network SetupPlanar UltraRes User Manual 704 Open Network and Sharing Center.5 Click Change adapter settings in the left side pane.6 Right-c
Static IP Network SetupPlanar UltraRes User Manual 717 Select Internet Protocol Version 4 (TCP/IPv4) and then click the Properties button.
Planar UltraRes User Manual 1IntroductionPlanar UltraRes 4K professional display is a family of 84” Ultra HD displays that produce resolution and pict
Static IP Network SetupPlanar UltraRes User Manual 728 Select the Use the following IP address radio button and then enter 192.168.12.100 for the IP a
Remote Monitoring HomePlanar UltraRes User Manual 73Planar UltraRes Remote Monitoring SoftwarePlanar UltraRes Remote Monitoring is a software tool tha
Remote Monitoring Unit StatusPlanar UltraRes User Manual 74Remote Monitoring Unit StatusThe Unit Status page shows a list of the different system sett
Remote Monitoring Display ControlPlanar UltraRes User Manual 75Remote Monitoring Power On/OffPower On/Off buttons control the LED power, not the AC po
Remote Monitoring Source SetupPlanar UltraRes User Manual 76Remote Monitoring Source SetupThe Source Setup page allows you to perform the same tasks t
Remote Monitoring Advanced SetupPlanar UltraRes User Manual 77Remote Monitoring Advanced SetupThe Advanced Setup page allows you to perform many of th
Remote Monitoring Network SetupPlanar UltraRes User Manual 78Remote Monitoring Network SetupThis page allows you to configure network settings and whe
Remote Monitoring Network SetupPlanar UltraRes User Manual 794 Under the DHCP section, select the Yes, use DHCP radio button.a Change the default DHCP
Remote Monitoring Network SetupPlanar UltraRes User Manual 80Remote Monitoring Date and TimeUse this page to change date and time information as neede
Remote Monitoring Network SetupPlanar UltraRes User Manual 81Remote Monitoring Access ControlThe Access Control page allows you to set parameters need
Planar UltraRes User Manual 2Important Safety Instructions1 Read these instructions.2 Keep these instructions.3 Heed all warnings.4 Follow all instruc
Remote Monitoring Network SetupPlanar UltraRes User Manual 82Remote Monitoring Software Setup (Upgrading Network Firmware)This page allows you to uplo
Remote Monitoring RebootPlanar UltraRes User Manual 834 When you click Reset ALL to Factory Default, you receive the Confirm Factory Reset page. Click
Planar UltraRes User Manual 84External ControlIn addition to using the UltraRes remote control and display, there are other methods of controlling the
RS232 CommunicationPlanar UltraRes User Manual 85RS232 CommunicationRS232 control is not necessary for operation, but is a convenient way to control d
RS232 CommunicationPlanar UltraRes User Manual 86Setting Up Single Inputs Using RS232 CommandsYou can set up single inputs using RS232 commands. As is
RS232 CommandsPlanar UltraRes User Manual 87RS232 CommandsThe RS232 connection must use the following settings:• 19200 baud rate• 8 data bits• 1 stop
RS232 Response FormatPlanar UltraRes User Manual 88RS232 Response FormatResponses sent from the follower to the initiator shall have the following for
RS232 Command/Response ExamplesPlanar UltraRes User Manual 89RS232 Command/Response ExamplesThe following section gives examples of commands and their
Supported UltraRes RS232 CommandsPlanar UltraRes User Manual 90Supported UltraRes RS232 CommandsThe following section lists the commands that are curr
Supported UltraRes RS232 CommandsPlanar UltraRes User Manual 91Display Green Offset DGO R/W No 0 200 No NoDisplay Red Gain DRG R/W No 0 200 No NoDispl
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